Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you or the entity you represent (“Client,” “you,” or “your”) and Spiderweb Advertising LLC (“Spiderweb,” “we,” “us,” or “our”), a U.S. registered limited liability company. By accessing our website, submitting an application, or utilizing our advertising operations and infrastructure services, you agree to be bound by these Terms and our Compliance Standards.

2. Description of Services & Operational Scope

Spiderweb Advertising LLC provides technical operations and infrastructure support for digital media teams. Services include coordinated ad account access, Business Manager workspace organization, ad-spend billing workflows, conversion API (CAPI) implementation, pre-launch compliance reviews, and restriction troubleshooting.

All services are provided under formal Statements of Work (SOW) executed between authorized representatives. Spiderweb acts strictly as an infrastructure and operational service provider and does not assume editorial control over client media content or commercial representations.

3. Client Warranties & Lawful Advertising

As an express condition of service, the Client represents and warrants that:

• All advertising copy, images, videos, landing pages, and commercial offerings comply fully with applicable federal, state, and local laws, including FTC Truth-in-Advertising guidelines.
• Client owns or possesses valid licenses for all intellectual property, trademarks, and media utilized in campaigns.
• Client will not deploy cloaking technologies, unauthorized redirects, misleading claims, or prohibited goods (including illegal substances, financial scams, or counterfeit merchandise).
• Client will provide truthful identification and corporate documentation during the mandatory onboarding and KYC verification process.

4. Independent Status & Non-Affiliation Disclaimer

5. No Guarantee of Platform Approvals or Longevity

6. Billing, Invoicing, Refunds & Ad Spend Return

Clients agree to maintain timely payment settlement for all coordinated infrastructure, card coordination, and operations fees outlined in their respective Statement of Work (SOW). Ad spend is tracked and reconciled on documented periodic schedules.

All refund requests, ad spend reconciliations, and contract cancellations are governed strictly by our dedicated Refund & Cancellation Policy. Pre-funded ad spend that remains unspent upon termination is 100% returnable following platform clearing cycles, in accordance with our Return & Decommissioning Policy.

Clients agree to contact [email protected] and allow five (5) business days for reconciliation prior to initiating any chargeback or card dispute. Non-payment, unauthorized chargebacks, or frivolous disputes will result in immediate suspension of infrastructure support and forfeiture of provisioned workspaces.

7. Indemnification & Limitation of Liability

Client agrees to indemnify, defend, and hold harmless Spiderweb Advertising LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from Client's advertising activity, policy violations, products, or breach of these Terms.

To the maximum extent permitted by applicable law, in no event shall Spiderweb Advertising LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or media downtime, arising out of or in connection with the services.

8. Termination

Either party may terminate an operational engagement upon written notice as specified in the applicable Statement of Work. Spiderweb reserves the right to immediately terminate access without prior notice if the Client engages in fraud, deceptive practices, or activities that compromise our infrastructure stability or banking relationships.

9. Governing Law & Dispute Resolution

These Terms and any dispute arising out of or related to these Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

10. Contact Information